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“The impact has been tremendous. With this solution, Visor.ai has doubled our efficiency and given our sales team real support, because we now serve many more clients than before.”

Carla LemosCommercial Support Director

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Enterprise-grade AI Agents, fully customisable and built to handle complex workflows across every customer interaction.

Voice AI Agent

Handle calls like never before.

Smarter Voice Conversations

Give customers human-like, multilingual answers to complex requests, resolving up to 70% of them on first contact.

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1.0x00:30s
  • Summary
  • Transcript
  • Notes
  • Flows
  1. 00:01

    Agent Emily

    Hello, this is Emily from SecureLine Insurance. How can I assist you today?

  2. 00:05

    Unknown

    Hi, I just got back to my car and saw that the window is broken.

  3. 00:10

    Agent Emily

    I’m sorry about that, sir. Can you please tell me your name?

  4. 00:15

    Unknown

    Yeah, my name is William Miller.

  5. 00:20

    Agent Emily

    Okay, Mr Miller. Can you please tell me your car’s registration number?

  6. 00:25

    William Miller

    Yeah, it’s 03TH90.

  7. 00:30

    Agent Emily

    Thank you, Mr. Miller. Do you need us to send a tow truck?

  8. 00:35

    William Miller

    No, I can drive. Just tell me where I can get the glass fixed, please.

  9. 00:40

    Agent Emily

    Can you please tell me your current location?

  10. 00:45

    William Miller

    I’m close to home.

  11. 00:50

    Agent Emily

    I can see there’s a garage very close to where you live. Should I text you the address and let them know you’re on your way?

  12. 00:55

    William Miller

    Yes, that would be helpful. Thank you.

  13. 01:00

    Agent Emily

    Okay, the garage location will be sent to you right away. Can I help with anything else?

  14. 01:05

    William Miller

    Yes, that would be helpful. Thank you.

  15. 01:10

    Agent Emily

    Mr Miller, on behalf of SecureLine Insurance, I’d like to apologise once again for what happened. We’re here if you need anything else.

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Quality & Insights AI Agent

Analyse what others can’t.

Quality Insights at Scale

Turn every interaction into actionable insights, auditing up to 90% of conversations to continuously improve service quality, performance, and customer satisfaction.

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Protocol

Guidelines

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Guardrails

Chat AI Agent

Always on, always learning.

Intelligent Request Automation

Deliver fast, consistent chat support across multiple channels, automating up to 80% of customer requests and freeing teams to focus on more complex cases.

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  • EmmaHi, I’ve lost my credit card.
  • Agent PeterHi Emma, I’m Peter. Would you like me to block the card now?
  • EmmaYes, please.
  • Agent PeterDone. Your card is blocked, and I’ll help you request a new one.

More Features

Designed for Trust and Control

Real-time visibility, actionable insights, and safe AI at every step.

Oversight

Gain real-time visibility across voice and messaging conversations, automatically identifying risky situations, customer frustration, and experience breakdowns.

Analytics

Turn conversation data into reports your teams can act on, for smarter decisions and continuous improvement at scale.

Guardrails

Ensure your AI systems operate safely, reliably, and in line with your business goals, with full oversight, behavioural control, and built-in compliance.

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