From large enterprises to startups, AWS has become a key force in boosting the growth of Portugal’s technological landscape. Rooted in its humble beginnings in a garage, Amazon Web Services (AWS) has firmly established its presence in Portugal, significantly contributing to the development of Artificial Intelligence (AI) across various sectors.
Transforming Industries with AI
As part of the tech community, we at Visor.ai recognize that AI has been a transformative presence for years. Industry experts, who interact with AI daily, embrace its advancements and innovations. Celebrating AI Appreciation Day on Tuesday, July 16, the Jornal Económico (JE) delved into AWS’s role in nurturing the Portuguese tech ecosystem, highlighting its support for local startups and companies.
Empowering Startups
AWS’s support extends beyond large enterprises to startups like ours. At Visor.ai, our product reduces costs and workload for businesses by automating common and manual interactions. As Afonso Fonseca, our Product Director, explained to JE, we started with virtual assistants or chatbots. “These assistants learn the company’s know-how and respond to frequently asked questions. It’s a service that operates behind the scenes, freeing up people from repetitive tasks,” he noted.
One of the standout features enabled by AI at Visor.ai is the ability to “audit” contact center conversations. This AI layer validates the performance of assistants, ensuring they provide all necessary solutions. Additionally, we extract information from documents to enhance the system’s knowledge base. AWS has been integral to this process from the very beginning. The tools for document extraction, image recognition, and voice transcription provided by AWS have been crucial for our advancements.
A significant source of support for us has been AWS’s BedRock platform. “BedRock releases new models that are constantly updated. This ensures we always have access to the most current models,” Fonseca added.
Supporting Growth in Portugal
AWS continues to invest in Portugal through programs like AWS Re/Start, present in cities including Lisbon, Porto, Matosinhos, and Amarante. Graduates of this program quickly find employment in the tech sector, demonstrating its success. Additionally, AWS Academy collaborates with various national institutions, providing valuable educational resources.
AWS’s initiatives and support are vital to the growth of Portugal’s technological ecosystem. From fostering innovation in unicorns like OutSystems to empowering startups like Visor.ai, AWS is a cornerstone of AI advancement in Portugal. Its commitment to education and diverse industries ensures that Portugal remains a significant player in the global tech arena.
To know more about how AWS drives the growth of Portugal’s technological landscape, read the full article here.
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