chatbot Banco Best Visor.ai

Banco Best now has BEA, a virtual assistant to help the bank’s clients

Like Jornal Económico mentioned, Banco BEST has just launched a chatbot called “BEA – Best Electronic Assistant” to help the customers with their bank experience, with the support of Visor.ai.

BEA assumes a feminine name and personality whilst using Artificial Intelligence to answer a huge number of questions related to (but not only) bank accounts, problems with credit/debit cards and problems accessing the Homebanking.

This partnership between Visor.ai and Banco BEST results from the bank’s will to innovate and provide their clients with the best support and information, as the bank’s CEO, Madalena Torres, referred.